Call Us On +353 (0)1 4605055

Recently added item(s) ×

You have no items in your shopping cart.

  • Free Shipping
    On Orders Over €100*
  • FREE SAMPLES*
    Select at Checkout
  • Official Retailer
    100% Genuine Products

Help/ FAQ

What are the delivery charges?

Delivery charges vary depending on delivery address. See chart below.

CountryShipping Price
Order under €100
Shipping Price Order over €100Estimated time for delivery,
once order has been dispatched
Ireland €3.50 FREE 1 working day
Northern Ireland €3.50 FREE 1 working day
UK €5.00 N/A 2 working days
Belgium €10.00 N/A 3 working days
France €10.00 N/A 3 working days
Germany €10.00 N/A 3 working days
Luxembourg €10.00 N/A 3 working days
Netherlands €10.00 N/A 3 working days
Austria €10.00 N/A 4 working days
Denmark €10.00 N/A 4 working days
Czech Republic €10.00 N/A 5 working days
Hungary €10.00 N/A 5 working days

Italy: Zone 1  (10000-39000, 39100-39100, 40000-58999)

€10.00

N/A 4 working days
Poland €10.00 N/A 6 working days
Sweden €10.00 N/A 4 working days
Slovenia €10.00 N/A 6 working days
Slovakia €10.00 N/A 6 working days
Finland €12.00 N/A 6 working days
Spain (mainland only, for island prices please contact us for price) €12.00 N/A 4 working days
Portugal (mainland only) €12.00 N/A 4-5 working days
Bulgaria €15.00 N/A 6 working days
Estonia €15.00 N/A 6-7 working days
Latvia €15.00 N/A 6 working days
Lituania €15.00 N/A 6 working days
Romania €15.00 N/A 6-7 working days
Switzerland €20.00 N/A 4 working days
France: Corsica €20.00 N/A 5 working days
Italy: Zone 2(00010 - 09999, 39001-39099, 39101- 39999, 59000 99999) €20.00 N/A 5 working days
Malta €20.00 N/A 5 working days
Norway €25.00 N/A 5 working days
Cyprus €25.00 N/A 5 working days
Greece €25.00 N/A 5 working days

How secure is this site?

We use the services of Realex Payments as our Secure Payment Service Provider. All information when in transit via the internet is encrypted (128bit SSL) to ensure safety of your card information. This prevents any unauthorised persons from gaining access to card information used on our website. Card information will not be stored on our website and you will have to re-enter this information each time you place an order.


When will my order be dispatched?

All orders will be dispatched within 2 days


What happens if I need to return products?

We accept returns and exchanges which fall within the ‘Cooling-Off Period’ of seven days. Please call our office +353 (0)1 4605055 to arrange and be advised of the returns procedure. All products must be returned in original despatched condition and unopened. Please note that postage costs will not be refunded.


What should I do if I don’t receive my order?

If your order does not arrive within a few days of notification of dispatch, please email or phone us and we will provide you with proof of dispatch


I have received damaged goods, can I return them?

Always ensure that when signing for receipt of goods that you check to ensure they have not been damaged in transit. If there is any damage please make a note of the damage on the courier receipt sheet. Failure to do so may prejudice your rights to compensation. Then contact SPI immediately.


How do I know which Matis Products are most suitable to my skin?

Matis offers a range suitable for each skin type and are categorised by the range in the online shop. However, If you would like to speak to a Matis Trained Beauty Expert who is analyse your skin and prescribe suitable products, contact us and we will forward you details of your nearest Matis stockist.


Can I purchase products that are on site from a local stockist?

Yes, contact us for details of your local stockist. MATIS is distributed through select professional beauty salons and you can also avail of professional face & body treatments in these salons & spas nationwide. Our expert beauty therapists will analayse your skin & happily prescribe the correct products for you. SunFX Professional Spray Tans are also available nationwide. Contact us for your local stockists.


Yes, contact us for details of your local stockist. MATIS is distributed through select professional beauty salons and you can also avail of professional face & body treatments in these salons & spas nationwide. Our expert beauty therapists will analayse your skin & happily prescribe the correct products for you. SunFX Professional Spray Tans are also available nationwide. Contact us for your local stockists.

Please call us on (01) 4605055 or email us at info@spi.ie. We will be more than happy to deal with your requests.

What is the cancellation policy for courses?

Training fees are non-refundable but they are transferable to products or vouchers. A cancellation fee of €45 will automatically be deducted if notification of non-attendance is not received by SPI at least 3 working days prior to training date. All courses must be used within 6 months of start date

If I don’t wish to purchase a kit, is it possible to hire a one?

Yes all kits are available to hire, costs vary depending on the kit. Please advise when booking if you wish to hire a kit

Where do the courses take place?

All courses take place at the SPI training centre off the Naas Road. It is easily accessible from the M50 or can be accessed via the Red Luas Line, connecting with Main Regional Train Stations, Hueston and Connolly.

The 151, 56/a, 51b/c, 68, 69 and 18 Dublin bus routes also serve the area.

Do you except funding from SOLAS (Fas) or other bodies?

Yes. SPI have worked with various funding bodies in the past. It is the responsible of the student to secure funding. Please contact our training co-ordinator for any assistance training@spi.ie

Do I need to organise a model?

No, you will work on yourself. If you are attending a Nail Training course then you MUST NOT wear sculptured nails. If you are attending the Spray Tan Training Course please ensure your skin is ready to be sprayed i.e. do not have any mosturiser or oil on the skin and wear loose clothing. You can bring a bikini if you wish.

If I learn one system (eg gel) how long would it take to learn a second system?

As all the basics are learned in the initial course, the workshop course (1 day) is sufficient to learn a second system